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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building A Quality Management System at InnovaPrep
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Improving Process Execution Through Knowledge Management at Amgen
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Articles
Redefining "Qualified" to Get the Best Talent: An Interview with BASF's Heidi Gerhard
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Articles
Balance Long-Term Knowledge Management Strategy with Short-Term Goals
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Determine the Knowledge Management Value Proposition for the Organization and Employees
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Analyzing Knowledge Risks and Gaps
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Articles
How Blockchain Improves Performance in Oil and Gas Supply Chains
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Articles
Knowledge Mapping in Action (Executive Summary)
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Articles
How Bechtel Promotes KM Using Change Management
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Articles
Using Mobile Apps to Deliver Knowledge at the Teachable Moment
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Engaging a Global Workforce in Communities of Practice
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A Well-Designed Launch Process Positions Communities of Practice for Success
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Communities of Practice Need Defined Roles and Responsibilities
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
