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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights
Number of IT FTEs that perform the process group "manage enterprise information" per $1 billion revenue
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Measure Spotlights
Total cost to perform the process group "manage enterprise information", excluding depreciation/amortization, per $1,000 revenue
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Measure Spotlights
Percentage of total IT cost, excluding depreciation/amortization, allocated to process group "manage enterprise information"
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Measure Spotlights
Percentage of business entity IT FTEs who perform the process group "manage enterprise information"
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Articles
Effective Supply Chain Data Management Supports Digital Transformation
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Articles
Improving Document Management at Advanced Industrial Machine Solutions
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Articles
When and How To Integrate Process, Knowledge, and Data Management
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Articles
Governance and Ownership For Process, Knowledge, and Data
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Measure Spotlights
Percentage of data and content managed as enterprise information assets
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Length in years of information architecture planning horizon
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Percentage of IT operating costs, excluding depreciation/amortization, dedicated to manage enterprise information
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Number of internal customer groups supported by the data management program
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Total number of data domains
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Percentage of data which is standardized
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Percentage of data which have formal definitions
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
