Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process management activities like documentation, standardization, and digitization all help organizations to optimize their processes and enable continuous improvement. But…
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Articles|
Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
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Benchmarking R&D, product development, and innovation performance by comparing process inputs, outputs, and outcomes against leading companies—both within and outside your…
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Webinars & Videos|
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
In this webinar, GBTEC shares a captivating case study on the reinvention of Operational Excellence, where Stromberg and Geising-Eggers share transformative strategies that…
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In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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With each new year comes a new (and/or continuing) set of supply chain successes and challenges. In early 2024, geopolitical developments and technological advances continue…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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All organizations depend on others as part of their operations. With multiple organizations involved in sourcing, manufacturing, and delivering goods, the supply chain is a…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Articles|
Innovate More and Spend Less
In an APQC webinar, Steve Wunker, managing director at New Markets Advisors, explained how organizations can leverage and benefit from costovation: an approach that focuses…
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Articles|
Focus on People in Supply Chain in 2023
In late 2022, APQC conducted its annual supply chain management priorities and trends research. Each year, this survey asks supply chain professionals representing a diverse…
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Webinars & Videos|
Costovation: Bring Innovation to the Cost Side of the Business
In this recorded webinar, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation on…
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The enduring promise of open innovation is to get work done faster, cheaper, and with better ideas. Unfortunately, many organizations struggle to build a culture that is…
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Articles|
Breaking Down Silos for Better Collaboration
Collaboration helps groups across an enterprise drive more sustainable process improvements, communicate more effectively with each other, and develop a more comprehensive…