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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Analyzing Processes: How to Use a Process Classification Framework
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Articles
Implementing Lean Six Sigma for Process Improvement at Broward County Public Schools
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Articles
Applying Process Improvement to Response to Intervention at Boone County School District
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Articles
Boone County School Improvement Process: Ensuring Equal Opportunity to Learning
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Articles
Introducing Dimensionality to the PCF
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Articles
Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Articles
Common Uses of Frameworks
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Webinars & Videos
Benchmarking in the Supply Chain
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Webinars & Videos
APQC's September 2015 Benchmarking Boot Camp
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
