Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Master Data Management for Order-to-Cash
The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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Busy but not productive: it is the feeling that everyone dreads. At APQC's 2022 PPM and KM Conference, APQC’s Holly Lyke-Ho-Gland and Cindy Hubert led a general session on…
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Knowing where an organization stands relative to others (or relative to itself in the past) allows an organization to dig more deeply into the strength of its performance and…
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For some organizations, processing accounts payable (AP) is a time-consuming, detail-intensive endeavor. For others, it’s a quick and easy task. After reviewing APQC’s cross…
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Digitization is critical for building a future-ready finance function. In the context of a shared service center (SSC), digitization enables an organization to pay suppliers,…
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Highly-trained, knowledgeable, and well-tenured staff are some of the most important assets a business can have. At the same time, leading organizations also recognize the…
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Articles|
Do You Need a Fractional CFO?
APQC interviewed Melissa Houston, CPA, business coach and founder of The Business Society website and podcast, to discuss fractional CFOs, what they do, and why having one…
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Articles|
Finance FTEs per $1 Billion in Revenue
Calculating and benchmarking the total number of full time-equivalent employees (FTEs) in the finance function is a good way to get a quick snapshot of finance function…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Melissa Houston, financial strategist to CEOs and founder of the Business Society, about the benefits of…
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APQC’s 2022 Financial Management Priorities Survey identified cash flow and risk as top priorities for financial professionals and revealed that small business teams have…
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Podcasts|
How Small Biz Finance Teams can Improve Cash Flow and Risk Mitigation with Melissa Houston
On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Melissa Houston, a financial strategist for CEOs and founder of the Business Society, about how small…
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Cost categories provide a fine-grained view of process spending that leaders can use to identify potential savings or improvement opportunities more easily. In this article,…
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Shared service centers (SSCs) provide a centralized team that carries out high-volume, repeatable processes on behalf of business units or areas across an enterprise. But not…
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