Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Collaboration Approaches for Supply Chain
Many supply chain leaders want to facilitate collaboration, but do not know where to start or how to select the best tool/approach for a given scenario. This guide is…
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APQC research consistently shows that a collaborative organizational culture leads to increased productivity, improved cycle times for business processes, and innovation. The…
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In this article, you will learn about the current state of virtual collaboration, what it means for supply chain management, and five keys to leading more successful and…
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Social media has become a centerpiece of daily life, and employees increasingly expect to be able to use fast-paced and interactive social tools at work. Many organizations…
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Investing in effective enterprise content management processes is crucial for organizations. APQC's research on successful content management programs shows how to formulate…
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In an effort to improve effectiveness, many supply chain organizations are looking toward teamwork and collaboration, both internally and with external partners. They see the…
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Many people initially think of KM as a set of tools that can help connect them to information and expertise. While these tools have evolved significantly over the past few…
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Tools & Templates|
Key Measures for Collaboration
This article lists examples of measures that organizations can use to track collaboration adoption and participation, efficiency and quality, engagement and satisfaction, and…
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Articles|
Breaking Down Silos for Better Collaboration
Collaboration helps groups across an enterprise drive more sustainable process improvements, communicate more effectively with each other, and develop a more comprehensive…
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Tools & Templates|
KM Event Types: Pros and Cons
Events are a great way to engage employees in knowledge management (KM). This tool includes pros, cons, requirements, and case examples for various types of KM.
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Articles|
Understanding KM Events
Events are a great way to engage employees in knowledge management (KM). This article condenses the most important and enduring best practices for KM events identified by…
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Articles|
Narrative Thinking with Lance Weiler
Solving difficult problems requires collaboration. But as anyone who has spent time in a bad meeting or a dysfunctional project group will tell you, collaboration can go…
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After explaining the benefits of collaboration across traditional organizational boundaries, this article focuses on the basics of two collaboration structures: communities…
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Most organizations want to boost collaboration, but for the Gladstone Institutes, collaboration is mission critical. Gladstone is a nonprofit life sciences research…
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Employees work differently in digital spaces, and knowledge management (KM) programs must adapt. This article condenses APQC’s most important best practices for KM in the…