Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire (Visio)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Visio file includes the maps…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire (Excel)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Excel file includes the lists of…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
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Articles|
Redeployment and Retirement Best Practices
Effective redeployment and retirement processes can help preserve organization knowledge, improve employee retention, and result in labor cost savings. This article…
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Articles|
Human Capital Management Best Practices
For anyone hoping to drive improvements in the Human Capital Management (HCM), APQC’s Process Classification Framework® (PCF) is an essential tool. The PCF provides a common…
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In this article, APQC reviews cross-industry data on middle managers as a percentage of total business entity employees, discusses why there is no “right” number of managers…
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In this article, APQC reviews cross-industry data on involuntary terminations and discusses partnerships between HR and the business as a critical success factor for managing…
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Articles|
The Importance of Offboarding
After an employee submits their letter of resignation, it’s time to start the offboarding process. But what exactly is offboarding and why is it important? A formal…
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Tools & Templates|
Offboarding Checklist
HR professionals can use this checklist of activities and responsibilities to craft an their own offboarding checklist for their organization. You can learn more about…
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Organizations gain numerous benefits when they fill open leadership positions through internal promotion. However, this does not mean that internal promotion is right for…
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Tools & Templates|
Redeploy and Retire Employees Rapid Performance Assessment
Enhance the quality, productivity, and customer service of your workforce as well as market competitiveness with insights you receive when completing the Redeploy and Retire…
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Tools & Templates|
Redeploy and Retire Employees Performance Assessment
Enhance the quality, productivity, and customer service of your workforce as well as market competitiveness with the insights you receive when completing the Redeploy and…