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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Process Frameworks Driving Organizational Success: Q&A
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Articles
Overcoming Common Framework Adoption Challenges
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Articles
Leveraging Process Frameworks: What Are Organizations Doing Right?
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Articles
Framework Practices by Process Management Maturity Report
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Articles
Tools for Successful Process Framework Implementation
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Reports & White Papers
Putting Process Frameworks into Action: Survey Summary Report
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Articles
Process and Performance Challenges and Solutions (Webinar Wrap-Up)
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Reports & White Papers
2019 Process and Performance Management Priorities and Challenges Survey Report
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Articles
Adding Dimensionality to APQC’s Process Classification Framework
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Articles
Risk and Compliance Around APQC’s Process Classification Framework Modeling
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Articles
Using the PCF to Create Manageable Enterprise Models (Q&A Summary)
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Articles
Process Frameworks: Faster Process Automation Without Sacrificing Stability
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Articles
Introducing Dimensionality to the PCF
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Articles
Process vs. Capability: Understanding the Difference
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
