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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Transforming Operational Excellence and BPM at Capital Group
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Articles
Cultivating A Process Thinking Culture at UPS
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Selling Business Process Innovation at Salesforce
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Articles
Best Practices in Process Improvement: The Seven Tenets of Process Management
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Articles
Why Senior Process Analyst Steve Slate Won't Stop Fixing Broken Processes
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Articles
Developing an Enterprise Perspective with HR Process Analysis and Design Specialist Sajjad Shaikh
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Articles
Building a Center of Excellence with Business Process Management Lead Pedro Custodio
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Articles
Seeing the Power of Process Improvement with Continuous Improvement Specialist Greg Parlee
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Articles
The Importance of Process Flexibility - Software Quality Engineer Paula Berman
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Reports & White Papers
2020 Process & Performance Management Priorities & Challenges Survey Report
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Articles
Process Frameworks Driving Organizational Success: Q&A
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Articles
Overcoming Common Framework Adoption Challenges
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Articles
Leveraging Process Frameworks: What Are Organizations Doing Right?
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
