
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Capturing the Knowledge That Really Matters
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Articles
Sharing and Curating Knowledge in the Flow of Work
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Articles
Identifying and Prioritizing Critical Knowledge at Kraft Foods
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Communicating the Results of Knowledge Mapping
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Articles
Adapting Knowledge Mapping Templates to Your Needs
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Articles
Getting Started with Knowledge Mapping
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Articles
How to Engage Business Stakeholders in Knowledge Mapping
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Articles
How Knowledge Mapping Solves Business Problems
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Articles
How Knowledge Mapping Drives Knowledge Transfer
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How Knowledge Mapping Drives Knowledge Strategy
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Analyzing Knowledge Risks and Gaps
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Articles
Knowledge Mapping in Action (Executive Summary)
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Reports & White Papers
Knowledge Mapping in Action (Best Practices Report)
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Articles
Using Knowledge Mapping to Extract Technical Expertise at Eli Lilly & Co.
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Articles
Identifying and Prioritizing Critical Knowledge
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)