Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Creating Communication Plans for Knowledge Management
-
Articles
KM Adoption and Behavior Change: Advice from KM Leaders
-
Articles
Communities of Practice: Advice from KM Leaders
-
Articles
Overcoming Knowledge Hoarding as a Barrier to Knowledge Sharing
-
Articles
Overcoming Trust as a Barrier to Knowledge Sharing
-
Articles
Overcoming Relationships as a Barrier to Knowledge Sharing
-
Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
-
Articles
Target KM Training to the Right Audiences at the Right Times
-
Articles
Design KM Training That Can Cut Through the Noise
-
Articles
Actively Encourage the Right KM Contributions
-
Articles
Coach and Leverage Experts and Other Knowledge Leaders
-
Articles
Create KM Training That Targets Executives—and Make Specific Requests
-
Articles
Reinforce and Refresh KM Training as Needed
-
Reports & White Papers
Knowledge Management Training for Every Career Stage
-
Articles
Making the Case for KM to STEM Workers and Leaders
Featured Resources
Staff Selections
-
Infographics
Benefits of O2C End-to-End Process Management
-
Case Study
Elevating the Candidate Experience at Mercy Hospital Systems
-
Case Study
Excellence in Knowledge Management at Capital Group - American Funds Service Group
-
Reports & White Papers
Sourcing and Procurement Blueprint for Success
-
Webinars & Videos
Tools for Re-Engineering Your Processes
