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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Reactive to Proactive: The Next 90 Days
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Reports & White Papers
Value Driven Robotic Process Automation: Enabling Effective Digital Transformation
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Articles
Putting the 'P' in RPA: Overcoming the Challenges of RPA Implementation
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Reports & White Papers
2020 Process & Performance Management Priorities & Challenges Survey Report
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Articles
2019 Process and Performance Management Conference Wrap-Up
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Reports & White Papers
People of Process Management: Survey Report
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Articles
The Future of Process Management: A Conversation with APQC
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Articles
Introduction to Design Thinking
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Articles
The Changing Face of Process Management: Practitioners’ Perspectives
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Articles
The Evolution of Process Management with Marshall Sied
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Articles
Process Management Paradigm Shift
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Articles
Process Frameworks: Faster Process Automation Without Sacrificing Stability
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Articles
Picking the Right Criteria for Process Automation
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
