Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Every process has inherent risks that can result in unintended consequences. Understanding the source of risks, as well as the reliability of a process, allows an…
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Developing an enterprise-wide process model is a daunting task, particularly for large, complex organizations. This article offers four best practices to guide your efforts…
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To objectively assess, manage, and compare performance in risk management, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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The number of cyber and fraud attacks have been increasing, as have their level of sophistication. As the owners of remittance and payments processes, treasury and finance…
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Reports & White Papers|
COVID-19 Organizational Survival Guide
Along with the rising humanitarian toll, COVID-19 and its myriad impacts are undeniably going to shape businesses and economies around the world for years and even decades to…