Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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Webinars & Videos|
Human Capital Management: What We've Learned and Where We're Going
In this webinar, APQC's Principal Research Lead Elissa Tucker recaps APQC's 2021 human capital management research findings and provides a preview of the 2022 research agenda…
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Articles|
Strategic Workforce Planning in Practice
Based on APQC interviews with workforce planners, this article provides a wide range of insights on what it takes to build a successful workforce planning program…
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Webinars & Videos|
Remoteability: The Essential Post-Pandemic HR Metric
Many employers are grappling with how to handle remote work--making decisions about who can work remote, how often, and with how much flexibility? In this webinar, Tim…
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Articles|
Top Workforce Planning Challenges
This article presents the top workforce planning challenges faced by organizations today and offers suggestions for how to improve the workforce planning process. It…
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Drawing from the survey data on the best workforce planners, this article outlines five ways that the practices of best-in-class workforce planners stand out. Organizations…
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Articles|
Optimizing the Workforce Planning Process
In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Articles|
Tackling Skills Gaps and Surpluses
In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Webinars & Videos|
The Current State of Strategic Workforce Planning
In this webinar, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, presents the results on APQC’s latest survey of workforce planning practices and…