Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Financial Evaluation of New Products
How long does it take your finance team to perform financial evaluations for new products? Prepared using data from APQC’s Planning and Management Accounting assessment, this…
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Number of Talent Acquisition Employees
Personnel costs are the largest expense in the talent acquisition process. They take up roughly two-thirds of the average talent acquisition budget (with the remainder…
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Optimizing Recruiter Workload
In the field of HR, recruiter workload is a long-standing topic of debate. In fact, determining the optimal recruiter workload is a high stakes task. The greater the volume…
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Time to Fill a Job Opening
Lengthy hiring processes have long-lasting negative effects. Employers that are slow to move candidates through the hiring process lose the best talent to competitors that…
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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3 Key Steps for Addressing Turnover
An organization’s turnover rate provides key insights into the health of its workforce and its approach to human capital management more broadly. But in order to be…
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Quality of hire is considered a key measure of recruiting process performance. Yet, due to its subjective nature, quality of hire is difficult to assess. This article answers…
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Knowledge Management (KM) is becoming increasingly evident as more business leaders recognize its connection to overall organizational success. Recent technological…
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Data visualization is a powerful enhancement to financial and managerial reporting. Done well, data visualization can make complex trends intelligible for non-finance…
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In this article, we review six productivity measures for finance that small organizations can use to measure and track the health of their finance function:total cost to…
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Today’s professionals know that continuous learning is key to career success, but traditional talent development rarely meets the pace or direction at which employees want to…
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Defining AI and Process Automation
According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. In February 2024, Madison…
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According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. In February 2024, Madison…
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Preparing for AI and Process Automation
According to APQC research, AI and process automation are the top two competencies for process professionals to develop in the next eighteen months. But before implementing a…
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APQC research consistently shows that a collaborative organizational culture leads to increased productivity, improved cycle times for business processes, and innovation. The…
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