Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Taking Diversity, Equity, and Inclusion From Empty Slogans to Lasting Change: Executive Summary
In Taking Diversity, Equity, and Inclusion from Empty Slogans to Lasting Change, APQC aims to provide insights and actionable guidance for anyone working toward greater…
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Articles|
Gaining Awareness of DEI
In this article, APQC reviews gaining awareness as one building block of an effective diversity, equity, and inclusion (DEI) program. Gaining awareness means recognizing and…
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Articles|
Reporting Performance for DEI
In this article, APQC reviews reporting performance as one building block of an effective diversity, equity, and inclusion (DEI) program. Reporting performance means using…
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Articles|
Dedicating Resources for DEI
In this article, APQC reviews dedicating resources as one building block of an effective diversity, equity, and inclusion (DEI) program. The pursuit of workforce DEI is a…
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Articles|
Sharing Responsibility for DEI
In this article, APQC reviews sharing responsibility as one building block of an effective diversity, equity, and inclusion (DEI) program. Sharing responsibility means making…
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Articles|
Developing Capabilities for DEI
In this article, APQC reviews developing capabilities as one building block of an effective diversity, equity, and inclusion (DEI) program. Developing capabilities for DEI…
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Articles|
Changing Behavior for DEI
In this article, APQC reviews changing behavior as one building block of an effective diversity, equity, and inclusion (DEI) program. Effective and sustainable DEI programs…
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The language that organizations use to describe their approach to topics like diversity, equity, and inclusion is constantly shifting in line with broader trends, social…
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Articles|
Leveraging an Executive Diversity Council
An executive diversity council is a group of executives who come together to focus on and advocate for diversity, equity, and inclusion (DEI) within their organization and…
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Articles|
How to Be More Inclusive Today
An inclusive workplace provides an atmosphere in which all employees belong, contribute, and can thrive. Creating this type of workplace is vital for a range of positive…
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Articles|
Five Ways to Drive Buy-In for DEI
In this article, APQC draws from its DEI research to highlight five practices that can help you get people in your organization committed to DEI. APQC also provides examples…
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Articles|
Five Workforce DEI Measures to Track
Measurement is critical for making progress toward an organization’s DEI goals, but many organizations struggle when it comes to selecting the right measures for DEI. In this…
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Articles|
Monitoring Remote Worker Productivity
The move to remote and hybrid work arrangements appears to be here to stay, and with it, the increasing prevalence of employee monitoring software. This article gives an…
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Podcasts|
A Portrait of Successful DEI
On this podcast, Megan McCulloch, research manager at APQC, and Elissa Tucker, principal research lead of human capital management at APQC, discuss what a utopian DEI program…
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Podcasts|
Can You Measure DEI?
On this podcast, Megan McCulloch, research manager at APQC, and Elissa Tucker, principal research lead of human capital management at APQC, discuss if DEI can be measured,…
Measure Spotlight Results
(1 - 5 of 63 Results)Percentage of employees with access to Employee Self-Service (ESS) system
Percentage of managers with access to Manager Self-Service (MSS) system
Number of business entity employees per FTE that performs the process group "manage employee information"
Total cost to perform the process group "manage employee information" per process group FTE
Personnel cost to perform the process group "manage employee information" as a percentage of total process group cost
