Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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For financial services and banking organizations, managing data is an immediate necessity and a huge challenge. Data is key in prospecting, assessing creditworthiness, and…
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Most nonprofit organizations have a ton of data, but they don’t always make the most of it to drive decision making and further their missions. In this podcast, APQC’s Mercy…
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Faced with vast amounts of data from multiple sources, supply chain leaders should turn to data management to build a solid foundation for analysis, automation, and better…
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Portable metrology provider Advanced Industrial Machine Solutions needed a more robust approach to document management. Thus, the company leveraged APQC’s Process…
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Presentation Slides|
TRaVIS - Documentation Management for Small Businesses
As a startup company, Advanced Industrial Machine Solutions needed to manage its documents but had little time to design a document management system. In this session,…
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Most organizations report at least some level of integration between process management, knowledge management (KM), and data management. Yet APQC has found that few…
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Governance and ownership pose plenty of challenges for process management, knowledge management (KM), and data management teams individually. When an organization wants to…
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Articles|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? The finance function can and should play a critical role in safeguarding an organization’s…
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Presentation Slides|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? In this APQC webinar, guest speaker Donny C. Shimamoto (founder and managing director of…
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Presentation Slides|
Seven Truths About the Current State of Digital Transformation
In this APQC webinar sponsored by Esker, Marisa Brown (APQC's senior principal research lead for supply chain management) shares trends and results from APQC’s digital…
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Presentation Slides|
Data and You: Finding, Collecting & Organizing a Life
There is no denying that people are becoming more and more connected in today’s digital world. In this interactive workshop, technology leader and entrepreneur Chris Dancy…
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There is no denying that people are becoming more and more connected in today’s digital world. In this interactive workshop, technology leader and entrepreneur Chris Dancy…
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Presentation Slides|
Content and Collaboration in the Cloud: Community Call Slides
The move to digital platforms like Microsoft Office 365 and Google G-Suite is currently affecting half of KM programs, with more taking the leap every month. In this webinar,…
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Articles|
How to Use Chatbots for Knowledge Management
Chatbots have tremendous potential for knowledge management because they allow employees to access knowledge at any time and without having to wade through pages of search…
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