Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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To objectively assess, manage, and compare supply chain planning practices and results, organizations need a standard framework for classifying and defining processes.APQC’s…
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Every process has inherent risks that can result in unintended consequences. Understanding the source of risks, as well as the reliability of a process, allows an…
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Articles|
Picking Process Measures and Benchmarking: How to Apply the Process Classification Framework (PCF)
Organizations know that choosing the right measures is a critical step in generating meaningful insights and reports. A well-balanced set of measures provides actionable…
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To objectively assess, manage, and compare procurement performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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PCF Sustainability View: Vision & Strategy
Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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Articles|
PCF Sustainability View: Sustainable Systems
Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing…
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Articles|
Understanding Logistics Processes
To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
Measure Spotlight Results
(1 - 5 of 3868 Results)Other cost to perform the function "manage information technology", including depreciation/amortization, per $1,000 revenue
Total IT external personnel cost per $1,000 revenue
Total cost to perform the process group "manage the business of information technology", including depreciation/amortization, per process FTE
Total cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per process FTE
Business entity revenue per business entity FTE
