Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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There is no one-size-fits-all approach to managing process work—The structure of business process management (BPM) programs will vary based on factors like an organization’s…
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One-fourth of organizations are focused on linking their process management efforts to organizational strategy. Without a clear focus for process work, process teams will…
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Leveraging a process framework as a foundational pillar for business process management (BPM) is a best practice. Many organizations have adopted and adapted APQC’s Process…
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Articles|
Supply Chain Planning Tune-Up Diagnostic
Examine the four essential metrics included in this diagnostic to ensure that your supply chain planning practices will keep you running ahead of the competition. APQC's…
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To objectively assess, manage, and compare supply chain planning practices and results, organizations need a standard framework for classifying and defining processes.APQC’s…
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Total Cost of Supply Chain Planning
Supply chain planning begins with a solid understanding of organizational and business strategy and then translating that strategy into the full spectrum of supply chain…
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Number of Supply Chain Planning Employees
Costs alone do not explain the totality of performance in supply chain planning; supply chain planning requires efficiency. This article includes data from APQC's Open…
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Benchmarking Cash-to-Cash Cycle Time
Data from APQC's Open Standards Benchmarking in supply chain planning shows how organizations perform on cash-to-cash cycle time. Cash-to-cash cycle time looks at the number…
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Reports & White Papers|
2024 Operational KPI Priorities & Challenges Survey Report
APQC conducted a survey to understand the common challenges and priorities associated with operational KPIs for process and performance management (PPM) practitioners in 2024…
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KM and Technology: Navigating Disruption
In today's fast-paced world, technological advancements are disrupting the traditional ways of knowledge management. It has created new opportunities for practitioners to…
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APQC conducted its annual research survey in early 2024 to determine Knowledge Management professionals' top objectives and priorities. The survey asked KM respondents to…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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Reports & White Papers|
2024 Financial Management Priorities: Survey Report
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2024. Topics…
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How to Get Employee Buy-in for Measurement
For measurement to lead to tangible improvement, an organization must communicate with staff about the measures, align them with strategic objectives and actual work, analyze…
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Reports & White Papers|
2024 Process & Performance Management Priorities & Challenges Survey Report
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.This report explores trends in…
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