Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Supply Chain Management Tune-Up Diagnostic
Examine the four essential supply chain metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Supply Chain…
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Tools & Templates|
Interactive Supply Chain Management Tune-Up Diagnostic
Compare selected essential supply chain management metrics against your peers in this interactive spreadsheet. This tool includes the latest data from APQC's Open Standards…
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Articles|
Procurement Tune-Up Diagnostic
Examine the procurement key performance indicators included in this diagnostic to ensure that your practices will keep you running ahead of the competition. Click here to…
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Staff productivity is an important factor in determining the performance of sourcing and procurement. A key productivity performance indicator for the procurement function is…
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Efficiency measures are an important component of a balanced set of measures for procurement. This article presents data from APQC's Open Standards Benchmarking® for…
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Tools & Templates|
Interactive Procurement Tune-Up Diagnostic
Compare your essential procurement metrics against your peers in this interactive spreadsheet. Click here to access an article version of the diagnostic summarizing key…
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Historically, many organizations viewed procurement simply as a spend center. Today, leading organizations view sourcing and procurement as a strategic opportunity for…
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Articles|
Cycle Time to Issue a Purchase Order in Days
Cycle time measures are an important category of a balanced set of process measures. Cycle time reduction efforts may not only improve the turnaround time of key activities,…
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To objectively assess, manage, and compare procurement performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Tools & Templates|
Sourcing Considerations Checklist: Basic Provider Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Basic Provider sourcing business model, here is an easy-to-use…
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Tools & Templates|
Sourcing Considerations Checklist: Preferred Provider Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Preferred Provider sourcing business model, here is an easy-to-use…
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Tools & Templates|
Sourcing Considerations Checklist: Performance-Based/Managed Services Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Performance-based/Managed Services sourcing business model, here is…
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Tools & Templates|
Sourcing Considerations Checklist: Vested Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Vested sourcing business model, here is an easy-to-use checklist to…
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Tools & Templates|
Sourcing Considerations Checklist: Shared Services Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Shared Services sourcing business model, here is an easy-to-use…
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Tools & Templates|
Sourcing Considerations Checklist: Equity Partnership Model
Next-generation supplier relationship management embraces a continuum of sourcing business models. For the Equity Partnership business model, here is an easy-to-use checklist…