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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Productivity Metrics: Finance, Human Resources, Supply Chain
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Articles
Six Core Capabilities for Resilence: Q&A
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Articles
Six Keys to Organizational Resiliency
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Data and Measures
Reactive to Proactive: Financial Management in the Next 90 Days
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Articles
Managing Risk: How to Use a Process Classification Framework
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Articles
Benchmarking and Improving Your Order-To-Cash Processes
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Data and Measures
2020 Process & Performance Management Priorities & Challenges: Comparison by Role
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Data and Measures
2020 PPM Priorities & Challenges: Manufacturing vs. Services Sector
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Articles
Total Cost to Perform the Finance Function
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Data and Measures
Key Finance Organization Benchmarks: Utility Industry
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Data and Measures
Key Finance Organization Benchmarks: Retail and Wholesale Industry
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Data and Measures
Key Finance Organization Benchmarks: Services Industry
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Data and Measures
Key Finance Organization Benchmarks: Telecommunications Industry
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Data and Measures
Key Finance Organization Benchmarks: Electronics Industry
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Data and Measures
Key Finance Organization Benchmarks: Media/Entertainment Industry
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
