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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
The Building Blocks of Process Management Maturity: Strategic Alignment
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Articles
How the Maumee City School District Uses Strategy and Culture to Improve
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Articles
Process and Performance Challenges and Solutions (Webinar Wrap-Up)
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Articles
The Changing Face of Process Management: Practitioners’ Perspectives
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Manufacturing Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Services Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges Survey Summary
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Articles
Breaking Down Silos for Operational Excellence: Best Practice Report (Executive Summary)
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Articles
Processes to Connect and Achieve Operational Excellence
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Articles
Which Functions to Integrate for Operational Excellence
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Articles
Why Integrate for Operational Excellence?
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Articles
Q&A With Park Place Lexus On Its Process Improvement Approach
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Articles
Addressing Common Frameworks Challenges
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Articles
Benchmarking for Strategic Planning
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Articles
Creating Measurable Value
Featured Resources
Staff Selections
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Reports & White Papers
COVID-19 Organizational Survival Guide
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Articles
Business Financial Contingency Planning
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Articles
How to Work from Home
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Reports & White Papers
Supplier Risk Management: Current State Practices Report
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Articles
How KM Programs Survive and Thrive in Turbulent Times
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Tools & Templates
How to Analyze Process Risk
