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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Number of FTEs that perform the process group "manage logistics and warehousing" excluding "manage returns; manage reverse logistics" per $1 billion revenue
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Data and Measures
Number of FTEs that perform the process "define logistics strategy" per $1 billion revenue
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Data and Measures
Number of FTEs that perform the process "operate outbound transportation" per $1 billion revenue
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Data and Measures
Number of FTEs that perform the process "operate warehousing" per $1 billion revenue
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Data and Measures
Number of FTEs that perform the process "plan and manage inbound material flow" per $1 billion revenue
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Data and Measures
Number of FTEs that perform the process "operate outbound transportation" as a percentage of FTEs that perform the process group "manage logistics and warehousing" (excluding "manage returns; manage reverse logistics)
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Data and Measures
Number of FTEs that perform the process "operate warehousing" as a percentage of FTEs that perform the process group "manage logistics and warehousing" (excluding "manage returns; manage reverse logistics)
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Data and Measures
Order fill rate
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Data and Measures
Perfect order performance
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Data and Measures
Full trailer-load or full container-load capacity utilization
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Data and Measures
Percentage of logistics costs associated with the physical transportation, storage, or handling of returned product
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Data and Measures
Percentage of orders expedited
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Data and Measures
Percentage of sales orders delivered on time
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Data and Measures
Percentage of sales orders shipped as part of full-load shipments
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Data and Measures
Percentage of supplier on-time delivery
Featured Resources
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
