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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Customer Journey Mapping the Road to Improvements: Poll Summary
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Articles
Make Success Automatic: Best Practices in Robotic Process Automation (Executive Summary)
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Articles
Digital Business Automation with Clay Richardson
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Articles
Robotic Process Automation Trends and Development with Dell-EMC's Tilak Banerjee
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Data and Measures
Exploring Process and Performance Management Automation Practices
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Data and Measures
Exploring Process Automation in the Services Industry
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Data and Measures
Exploring Process Automation in the Manufacturing Industry
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Data and Measures
Exploring Process Automation: Survey Summary
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
