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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Customer Journey Mapping the Road to Improvements: Poll Summary
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Articles
Make Success Automatic: Best Practices in Robotic Process Automation (Executive Summary)
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Articles
Digital Business Automation with Clay Richardson
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Articles
Robotic Process Automation Trends and Development with Dell-EMC's Tilak Banerjee
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Data and Measures
Exploring Process and Performance Management Automation Practices
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Data and Measures
Exploring Process Automation in the Manufacturing Industry
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Data and Measures
Exploring Process Automation in the Services Industry
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Data and Measures
Exploring Process Automation: Survey Summary
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
