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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Process and Performance Challenges and Solutions (Webinar Wrap-Up)
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Services Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Manufacturing Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges Survey Summary
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Articles
Analyzing Processes: How to Use a Process Classification Framework
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Articles
Intersection of Process and Knowledge Management: Ask the Experts (Q&A Summary)
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Articles
Common Uses of Frameworks
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Articles
Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Articles
Benchmarking for Performance Management
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Articles
Benchmarking in the Supply Chain
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Articles
Integrating Process and Business Software Solutions: An Interview with Tim Allen
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Articles
March 2015 Process and Performance Management Webinar: Putting the PCF into Action Q&A Summary
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Data and Measures
2015 Putting the PCF into Action: Industry Organizations Summary Report
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Data and Measures
2015 Putting the PCF into Action: Summary Report for All Industries
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Data and Measures
2015 Business Excellence Priorities and Challenges: Survey Summary
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
