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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Guidelines for Survey Design
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Articles
Benchmarking Code of Conduct
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Articles
Benchmarking Fundamentals
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Roles and Responsibilities of Benchmarking Team Members
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Six Steps to Achieve Strategic Goals Through Benchmarking
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Articles
Types of Benchmarking
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Scoping a Benchmarking Study
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Normalizing Benchmarking Data
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A Guide to Conducting Primary Research for Benchmarking
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Benchmarking Maturity Matrix
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How to Find and Work with Trusted Benchmarking Partners
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APQC's Benchmarking Methodology
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Benchmarking Site Visit Checklist
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Virtual Site Visit Guide: Template
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In-Person Site Visit Guide: Template
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
