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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Key Benchmarks for Common Quality Measures: Cross-Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Aerospace Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Automotive Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Consumer Products/Packaged Goods Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Electronics Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Industrial Products Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Petroleum/Chemical Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Pharmaceutical Industry
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Articles
Why Senior Process Analyst Steve Slate Won't Stop Fixing Broken Processes
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Articles
Developing an Enterprise Perspective with HR Process Analysis and Design Specialist Sajjad Shaikh
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Manufacturing Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Services Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges Survey Summary
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Articles
Certification Requirements and Process Frameworks (Executive Summary)
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Data and Measures
Relating Integration of Frameworks and Certification Standards with Process Maturity and Intent
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
