Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Delivering a Process Thinking Culture at UPS: Q&A
-
Articles
Cultivating A Process Thinking Culture at UPS
-
Articles
Making the Case for KM to STEM Workers and Leaders
-
Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
-
Articles
Analyzing Knowledge Risks and Gaps
-
Articles
How Knowledge Mapping Drives Knowledge Transfer
-
Articles
How to Engage Business Stakeholders in Knowledge Mapping
-
Articles
Knowledge Mapping in Action (Executive Summary)
-
Articles
How Intel Changed a Culture Uncomfortable with Sharing
-
Data and Measures
Workspace Trends in the Computers and Electronics Industries
-
Articles
Pay Attention to Vacation Time
-
Articles
The Finance Organization: Goals and Missions Statements
-
Data and Measures
Knowledge Management Maturity Industry Report: Manufacturing and Technology
Featured Resources
Staff Selections
-
Collections
End-to-End Process Maps and Measures
-
Articles
Cycle Time in Business Days to Process the Payroll
-
Case Study
How Lincoln Financial Grew Engagement in a Pandemic
-
Case Study
Leveraging Deep Knowledge Transfer at APQC
-
Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
