Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Dive into Data Visualization Quick Poll: Automotive Industry Report
APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools. Data visualization tools…
-
Data and Measures|
Payroll Key Benchmarks: Automotive Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Process payroll” includes…
-
Data and Measures|
Accounts Payable Practices Report: Automotive Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
-
Data and Measures|
2022 Supply Chain Challenges and Priorities: Automotive Industry
APQC concluded its eighth annual Supply Chain Management Priorities and Challenges research in early 2022. The purpose of this research was to learn about organizations’…
-
Data and Measures|
Contact Center Key Benchmarks: Automotive Industry
Gain insight into the efficiency and effectiveness of your organization’s contact center processes by benchmarking common business activities (Hierarchy ID: 6.2 in APQC’s…
-
Data and Measures|
Reward and Retain Key Benchmarks: Automotive Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
-
Given the reality of cybercrime and the threats that it poses to all organizations, cybersecurity has become an extremely important part of supplier risk management and…
-
Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Automotive Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
-
Data and Measures|
AI in the Finance Function Survey Report: Automotive Industry
In 2020-21, APQC conducted a survey to explore the use of AI in the finance function. This report explores trends in AI and its applications in automotive industry finance…
-
Data and Measures|
Procure-to-Pay: Structure and Automation Report: Automotive Industry
In response to increasing global interest in end-to-end processes, APQC undertook this research in 2021 to get some insights into how organizations are managing their procure…
-
Data and Measures|
Internal Controls Key Benchmarks: Automotive Industry
Prepared using data from APQC’s Open Standards Benchmarking in internal controls, this table highlights financial management internal controls key benchmarks for all…
-
Data and Measures|
Current State of the HR Function: Automotive Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
-
Data and Measures|
Training and Development Key Benchmarks: Automotive Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, this article provides human capital management key performance…
-
Data and Measures|
Talent Development Practices: Automotive Industry Report
This report explores practices used by organizations that completed APQC’s Open Standards Benchmarking® Talent Development Survey in 2021. Topics include talent strategy, buy…
-
Data and Measures|
How IT Moves to the Cloud Practices Report: Automotive Industry
APQC conducts ongoing survey research on IT application development and maintenance to help organizations assess the structure, performance, and practice of their IT…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.