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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Setting Up a Benefits Realization Framework at ADP
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Articles
Tools to Transform and Streamline Processes with the Rand Group
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Articles
Embed KM Support Roles in the Business
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Articles
How to Build KM into Daily Work: Executive Summary
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Articles
Design KM Solutions to Tackle a Clear Business Problem
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Articles
Make It Easy to Contribute, Access, and Reuse Enterprise Knowledge
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Articles
Build KM into the Structures That Define and Guide Work
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Articles
Integrate KM into Performance Evaluations and Criteria for Career Progression
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Data and Measures
Key Procurement Benchmarks at a Glance: Services Industry
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Articles
Four Building Blocks for Talent Acquisition
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Articles
Chatbots and Intelligent Personal Assistants: Emerging Technologies for Knowledge Management
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Articles
Cognitive Computing and AI: Emerging Technologies for Knowledge Management
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Articles
Natural Language Processing: Emerging Technologies for Knowledge Management
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
