
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Key Procurement Benchmarks at a Glance: Services Industry
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Articles
Training and Development—Program Essentials
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Data and Measures
Promoting KM and Making It Stick in the Industrial Products Industry
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Articles
Innovations in Onboarding
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Data and Measures
Operational KPI Benchmarking: Manufacturing and Services Sector Comparative Analysis
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Articles
Communicating the Results of Knowledge Mapping
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Articles
How to Engage Business Stakeholders in Knowledge Mapping
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Articles
How Knowledge Mapping Solves Business Problems
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Articles
How Knowledge Mapping Drives Knowledge Transfer
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
Knowledge Mapping in Action (Executive Summary)
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Data and Measures
Next-Generation Communities of Practice Survey Summary Report for the Education/Nonprofit Industry
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Articles
Multigenerational Knowledge Sharing at the Goodyear Tire & Rubber Company
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Articles
Payroll Management: Cost, Solution, and Risk
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Data and Measures
2015 Knowledge Management Priorities in the Nonprofit and Association Industry Group
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)