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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Key Benchmarks for Common Quality Measures: Cross-Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Aerospace Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Automotive Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Consumer Products/Packaged Goods Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Electronics Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Industrial Products Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Petroleum/Chemical Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Pharmaceutical Industry
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Webinars & Videos
Process and Performance Management Challenges and Solutions for 2018
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Services Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges: Manufacturing Industries Summary
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Data and Measures
2018 Process and Performance Management Priorities and Challenges Survey Summary
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Webinars & Videos
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges
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Data and Measures
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
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Data and Measures
2017 Process and Performance Management Priorities and Challenges: Manufacturing versus Services Organizations Survey Summary
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
