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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Full trailer-load or full container-load capacity utilization
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Data and Measures
Overhead cost to perform the process "operate warehousing" per $1,000 revenue
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Data and Measures
Overhead cost to perform the process "plan and manage inbound material flow" per $1,000 revenue
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Data and Measures
Perfect order performance
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Data and Measures
Percentage of logistics costs associated with the physical transportation, storage, or handling of returned product
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Data and Measures
Percentage of orders expedited
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Data and Measures
Percentage of sales orders delivered on time
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Data and Measures
Percentage of sales orders shipped as part of full-load shipments
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Data and Measures
Number of FTEs that perform the process "operate outbound transportation" as a percentage of FTEs that perform the process group "manage logistics and warehousing" (excluding "manage returns; manage reverse logistics)
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Data and Measures
Number of FTEs that perform the process "operate warehousing" as a percentage of FTEs that perform the process group "manage logistics and warehousing" (excluding "manage returns; manage reverse logistics)
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Data and Measures
Order fill rate
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Data and Measures
Outsourced cost to perform the process "operate warehousing" per $1,000 revenue
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Data and Measures
Personnel cost to perform the process "plan and manage inbound material flow" per $1,000 revenue
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Data and Measures
Pick-to-ship cycle time in hours for customer orders
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Data and Measures
Number of FTEs that perform the process "plan and manage inbound material flow" as a percentage of FTEs that perform the process group "manage logistics and warehousing" (excluding "manage returns; manage reverse logistics)
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
