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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Key Sales and Order Management Benchmarks at a Glance: Utility Industry
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Data and Measures
Key Sales and Order Management Benchmarks at a Glance: Retail and Wholesale Industry
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Data and Measures
Key Sales and Order Management Benchmarks at a Glance: Government/Military Industry
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Data and Measures
Key Sales and Order Management Benchmarks at a Glance: Financial Services/Banking Industry
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Data and Measures
Key Sales and Order Management Benchmarks at a Glance: All Industries
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Data and Measures
Cycle Time From Sales Order Receipt Until Manufacturing/Logistics Notified: Measure Spotlight
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Data and Measures
Total Cost to Perform the Customer Order Management Function: Measure Spotlight
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Data and Measures
Total Cost to Manage Sales Orders: Measure Spotlight
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Data and Measures
Sales Budget per Sales Employee: Measure Spotlight
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Data and Measures
Average Sales Cycle Time: Measure Spotlight
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Data and Measures
Key Sales and Marketing Benchmarks: Sales Revenue by Channel
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
