Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Capturing the Knowledge That Really Matters
-
Articles
Sharing and Curating Knowledge in the Flow of Work
-
Tools & Templates
APQC's Process-based Knowledge Map: Editable Template
-
Data and Measures
Number of business entity employees per FTE that directly supports the business entity's knowledge management program
-
Data and Measures
Total cost, excluding overhead cost, for the business entity's knowledge management program per business entity employee
-
Data and Measures
Percentage of KM applications, platforms, or technologies hosted in the cloud
-
Data and Measures
Percentage of KM applications, platforms, or technologies hosted on-premises
-
Data and Measures
Percentage of funding for KM applications, platforms, or technologies from the KM program, initiative, or service
-
Data and Measures
Percentage of funding for KM applications, platforms, or technologies from the IT group/function
-
Data and Measures
Percentage of funding for KM applications, platforms, or technologies from one or more business units/functions whose employees are end-users of the application/platform
-
Data and Measures
Total cost, excluding overhead cost, for the business entity's knowledge management program per FTE that directly supports it
-
Data and Measures
Percentage of total funding for KM program, initiative, or service from central/enterprise funding source
-
Data and Measures
Percentage of total cost for knowledge management program, initiative, or service allocated to personnel (staff) costs directly associated with KM
-
Data and Measures
Percentage of total cost for knowledge management program, initiative, or service allocated to systems costs for KM applications, platforms, and related technology
-
Data and Measures
Percentage of total cost for knowledge management program, initiative, or service allocated to KM meetings, events, marketing, and training
Featured Resources
Staff Selections
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
-
Reports & White Papers
Upping Your Change Engagement Game
-
Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
-
Articles
Better Together: Forming KM Partnerships and Alliances
-
Articles
How Finance Teams Improve Their Focus on FP&A
-
Reports & White Papers
Supply Chain Analytics Survey Report
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
