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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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    Lock What Is a Skills Taxonomy?

    Organizations are finding new uses and benefits from skills taxonomies. This article: Defines the typical elements that make up a skills taxonomy, Describes the…

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    Lock What Is a Job Architecture?

    In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…

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    Lock What Are Hybrid Jobs?

    Multiple research studies have recently recognized hybrid jobs as the next big shift for skilled workers. But, what exactly is a hybrid job? This article presents the…