
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Managing a Finance Career, with Ganesh Panchanathan
-
Articles
Understanding Career Paths in Process Management
-
Articles
Robotic Process Automation: Trending Tools and Technologies in HR
-
Articles
Blockchain Technology: Trending Tools and Technologies in HR
-
Articles
Data and Analytics: Trending Tools and Technologies in HR
-
Articles
Cognitive Computing: Trending Tools and Technologies in HR
-
Articles
Cloud Computing: Trending Tools and Technologies in HR
-
Articles
Succession Planning—Program Essentials
-
Articles
Advice for Using RPA in HR Shared Services
-
Articles
What It Takes To Improve Employee Engagement
-
Articles
Building a KM Partnership with HR
-
Articles
Using Data to Drive Diversity
-
Articles
Redefining "Qualified" to Get the Best Talent: An Interview with BASF's Heidi Gerhard
-
Articles
Designing Talent Management for Digital: An Interview with GE Digital's Megan Bickle
-
Articles
How Teach for America Aligns Knowledge Management and Adult Learning
Featured Resources
Staff Selections
-
Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
-
Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
-
Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
-
Reports & White Papers
10 Steps to Get a KM Program Off the Ground
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement