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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Measures of Digital Transformation Survey Report
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Articles
Foundational Elements of Process Measurement (Webinar Wrap-Up)
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Articles
Prioritizing Service Improvements at Pacific Northwest National Laboratory
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Articles
Strategic Aligment at Montgomery Public Schools
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Articles
Overcoming Challenges in Working with Data
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Articles
Why the "Bottom Line" is Only Part of the Performance Management Story
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Articles
Consider These Metrics for Processes Related to Curating Content for Personalized Learning
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Articles
Putting the Improvement in Processes
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Articles
Comparing PCF Users by Maturity and Intent
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Articles
Process Measurement Equals Better Process Improvement
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Articles
Driving Process Improvements: At the Intersections of Benchmarking and Process
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Articles
The Building Blocks of Process Management Maturity: Process Performance
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Articles
Process Measures: A Goal Worth Pursuing
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Data and Measures
Productivity Metrics: Finance, Human Resources, Supply Chain
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Articles
Improving Process Management Maturity: Process Models and Life Cycle
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
