Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Many companies are embracing Agile, a project management paradigm that stresses iteration, collaboration, self-organization, and customer centricity. However, people are…
-
Organizational silos negatively impact customers, employees, and the organization’s ability to innovate and be agile. How can organizations bust through these silos? At APQC…
-
Articles|
Enabling People for Sustainable Process Work
At its core, process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance, and …
-
Reports & White Papers|
Improving Process Management Effectiveness (Best Practice Report)
This best practice report presents analysis by leading experts in the field, along with survey results and in-depth case studies drawn from APQC’s biannual Putting Process…
-
Guatemala-based Corporación Multi Inversiones (CMI) is an agro-industrial corporation with two broad business areas: foods and capital. At APQC’s 2019 KM Conference, CMI…
-
Reports & White Papers|
Leading Effective Change: The Roles of Leaders in Change Management
As the pace and scale of organizational change continues to grow, so does the need for formal change management. Organizations have made significant investments in change…
-
Reports & White Papers|
Upping Your Change Engagement Game
At its core change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set of…