Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Talent Acquisition Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the consumer…
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Data and Measures|
Talent Acquisition Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the financial…
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Data and Measures|
Talent Acquisition Key Benchmarks: Government/Military Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the government…
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Data and Measures|
Talent Acquisition Key Benchmarks: Healthcare Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the healthcare…
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Data and Measures|
Talent Acquisition Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the pharmaceutical…
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Data and Measures|
Talent Acquisition Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the retail and…
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Data and Measures|
Talent Acquisition Key Benchmarks: Mining Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the mining industry…
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Data and Measures|
Talent Acquisition Key Benchmarks: Petroleum/Chemical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the petroleum…
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In 2018, and again in 2024, APQC carried out survey research to better understand the common challenges and priorities associated with operational KPIs for process and…
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Articles|
Average Tenure of FP&A Employees
In a competitive labor market, leading organizations stand out for their ability to retain finance employees longer than their peers. Based on data from our Planning and…
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Sales forecasting is a discipline that any strong finance team will want to master and is especially important in industries where the majority of an organization’s operating…
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Articles|
APQC's Benchmarking Methodology
APQC's four-phase benchmarking methodology can guide organizations through the benchmarking process and into sustained improvement. These steps, gleaned from two decades of…
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Articles|
What is Benchmarking?
Following a rigorous process is essential to any successful benchmarking program. This article explains APQC's approach to benchmarking, detailing APQC's four-phased…
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Articles|
Supply Chain Management Tune-Up Diagnostic
Examine the four essential supply chain metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Supply Chain…
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The performance measure Actual Production Rate as a Percentage of the Maximum Capable Production Rate evaluates how well an organization is using its installed manufacturing…
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