
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
How To Justify An HR Budget Increase
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Articles
What's the "Right" Amount of HR Spending?
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Articles
Recruiting Analytics and Metrics: Current Challenges and Trends
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Articles
Continuing Efforts to Capture Training ROI: Trends and Developments in L&D Measurement and Analytics
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Data and Measures
Human Capital Management Strategy Key Performance Indicators
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Articles
How to Assess the Effectiveness of a Human Capital Management Strategy
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Webinars & Videos
Benchmarking HCM Strategy
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Presentation Slides
Benchmarking HCM Strategy
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Articles
Measuring HR Customer Satisfaction
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Articles
Reporting on Human Capital Impact
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Articles
Measuring Diversity and Inclusion
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Webinars & Videos
Benchmarking for Peak People Performance
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Presentation Slides
Benchmarking for Peak People Performance
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement