Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC conducted its annual research survey in early 2024 to determine Knowledge Management professionals' top objectives and priorities. The survey asked KM respondents to…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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A global process owner is responsible for managing a process across the enterprise. This infographic discuss why having a single-point owner for key processes ensures…
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Infographics|
Technology Trends in Planning, Budgeting, and Forecasting
Finance functions are in a transitional period when it comes to the integration of leading-edge technologies for planning, budgeting, and forecasting processes, with a fairly…
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Infographics|
5 Keys to Planning, Budgeting, and Forecasting Success
In 2024, it's more important than ever for organizations to optimize these core processes. This infographic highlights five keys to drive success, stability, and…
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Articles|
How to Get Employee Buy-in for Measurement
For measurement to lead to tangible improvement, an organization must communicate with staff about the measures, align them with strategic objectives and actual work, analyze…
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Process frameworks help organizations to clarify their processes, better understand the connectivity of processes at a high level, search for process improvement…
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Infographics|
Six Benchmarking Dos and Don'ts
Benchmarking is the process of comparing and learning from the best practices of other companies and is an essential tool for growth in today’s business world. For leaders…
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To monitor performance of inbound deliveries process, many facilities use the metric dock-to-stock cycle time as a key performance indicator. Ensuring products are received…
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Articles|
Pick-to-Ship Cycle Time
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to pick-to-ship cycle time in hours.
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Metric data from APQC's Open Standards Benchmarking in logistics reveals how organizations perform regarding the number of full-time equivalent employees (FTEs) in the…
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Articles|
Logistics Tune-Up Diagnostic
Examine four essential metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Logistics Tune-Up Diagnostic…
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When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be…
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APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to total cost to perform the process group "manage logistics and warehousing"…
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Financial reporting provides critical business intelligence that helps organizations to drive investment, secure credit, maintain compliance, and more. While the financial…
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