Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Speed to results is critical for any fledgling knowledge management program. The faster KM can switch from planning to execution and start delivering value to the business,…
-
APQC’s research cites sponsorship as one of the top barriers to knowledge sharing inside organizations. Sponsorship can become a problem when KM lacks support from leaders or…
-
APQC’s research cites experience as one of the top barriers to knowledge sharing inside organizations. Experience can inhibit knowledge sharing when employees don’t think…
-
Infographics|
3 Steps to Prepare for a KM Partnership
KM often teams up with other support functions to pursue shared goals, but these partnerships can run aground if objectives and ground rules aren't clarified up front. This…
-
This infographic outlines key aspects of a functional partnership between knowledge management and learning & development, including reasons to partner, synergies and…
-
Infographics|
KM Partnerships: How and Why to Work with HR
This infographic outlines key aspects of a functional partnership between knowledge management and HR, including: reasons to partner, synergies and opportunities, …
-
Infographics|
KM Partnerships: How and Why to Work with Digital
This infographic outlines key aspects of a functional partnership between knowledge management and digital teams or offices, including: reasons to partner, synergies…
-
Infographics|
KM Partnerships: How and Why to Work with IT
This infographic outlines key aspects of a functional partnership between knowledge management and enterprise IT, including: reasons to partner, synergies and…
-
Knowledge management (KM) teams often find that their goals and activities overlap with those of the learning and development (L&D) organization. Both want to connect people…
-
Articles|
Building a KM Partnership with IT
The IT function is the most obvious fit for knowledge management partnership. KM relies on IT to build, configure, and manage many of the applications employees use for share…
-
There are several reasons why knowledge management (KM) functions should partner with enterprise digital teams. KM’s understanding of information flows, content and…
-
The winners of APQC’s 2019 Excellence in Knowledge Management Award have proven themselves to the businesses they support. This, over time, has enabled them to take on more…
-
The winners of APQC’s 2019 Excellence in Knowledge Management Award have all taken explicit steps to position KM as a everyone’s job, rather than a task limited to the core…
-
Articles|
Embed KM Support Roles in the Business
In this article, you’ll learn how best-practice organizations structure embedded KM roles and how they leverage them to provide high-touch support and on-the-ground feedback…