Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Developing a process thinking culture in an organization is never easy, but it can be especially challenging in educational institutions. Schools and universities face…
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Too often, counselors, social workers, and other support staff are burdened with excessive paperwork and administrivia that prevents them from focusing on what really matters…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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At Teach for America, the KM team recently merged with the adult learning function as part of a larger organizational strategy to become a learning organization. In this…
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Articles|
Four Building Blocks for Talent Acquisition
Melissa Thompson, VP Talent Acquisition at McGraw-Hill, writes about how she set the foundation for a successful talent acquisition transformation by focusing not just on…
Measure Spotlight Results
(1 - 5 of 575 Results)Selling, general, and administrative (SGA) costs per business entity employee
Number of business entity employees per HR function FTE
Number of FTEs that perform HR administration activities per $1 billion revenue
Number of FTEs that perform learning administration activities per $1 billion revenue
Number of FTEs that perform the process group "manage employee information" per $1 billion revenue
