Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Developing a process thinking culture in an organization is never easy, but it can be especially challenging in educational institutions. Schools and universities face…
-
Too often, counselors, social workers, and other support staff are burdened with excessive paperwork and administrivia that prevents them from focusing on what really matters…
Measure Spotlight Results
(1 - 5 of 639 Results)Selling, general, and administrative (SGA) costs per business entity employee
Percentage of HR time spent on administrative work out of HR time spent on administrative and strategic work
Employee engagement rate
Percentage of HR time spent on strategic work out of HR time spent on administrative and strategic work
HR customer satisfaction rate
