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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics
What Makes Tata Steel Excellent at KM?
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
Next 90 Days Educators ‘Panel Discussion
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Implementing Process Improvement at Converse County School District 1
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Articles
Implementing Performance Management at Prince George’s County Public Schools
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Articles
Engaging Employees in Process at Michigan State University
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Articles
Empowering Counselors and Support Staff with ProUnitas
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Articles
Treasury Adds Value to Miami-Dade County Public Schools
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Demand Planning Challenges and Trends: Electronics Industry
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Articles
Implementing Lean Six Sigma for Process Improvement at Broward County Public Schools
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Articles
Applying Process Improvement to Response to Intervention at Boone County School District
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Articles
How the Maumee City School District Uses Strategy and Culture to Improve
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Articles
Moving From ‘Great’ to ‘World-Class’ at Fort Thomas Independent Schools
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
