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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics
What Makes Tata Steel Excellent at KM?
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Demand Planning Challenges and Trends: Electronics Industry
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Articles
Redefining "Qualified" to Get the Best Talent: An Interview with BASF's Heidi Gerhard
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Articles
Determine the Knowledge Management Value Proposition for the Organization and Employees
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
How Blockchain Improves Performance in Oil and Gas Supply Chains
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Articles
Knowledge Mapping in Action (Executive Summary)
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Infographics
The Impact of Organizational Factors on Reverse Logistics
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Articles
How Bechtel Promotes KM Using Change Management
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Articles
Using Mobile Apps to Deliver Knowledge at the Teachable Moment
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Articles
Engaging a Global Workforce in Communities of Practice
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Articles
A Well-Designed Launch Process Positions Communities of Practice for Success
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
