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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics
What Makes Tata Steel Excellent at KM?
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Building A Quality Management System at InnovaPrep
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Demand Planning Challenges and Trends: Electronics Industry
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Articles
Improving Process Execution Through Knowledge Management at Amgen
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Articles
Balance Long-Term Knowledge Management Strategy with Short-Term Goals
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Infographics
The Impact of Organizational Factors on Reverse Logistics
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Articles
Building Capabilities that Execute Business Strategy at Philips
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Articles
Setting a Strategic Direction for Knowledge Management
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Articles
The Role of Enterprise Social Networking in Communities of Practice
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Articles
Why Organizations Assess Their KM Maturity: Executive Summary
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Articles
AP Process Issues: Symptoms, Root Causes, and Risks
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
