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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Sourcing and Procurement Blueprint for Success: Executive Summary
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
How to Build KM into Daily Work: Executive Summary
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Infographics
Predictive Workforce Analytics: Do's and Don'ts
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Articles
Connecting People to Internal Knowledge at Medtronic
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Articles
Knowledge Management at Abbott Laboratories: Implementing KM Approaches That Work for Engineers
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Articles
Building Capabilities that Execute Business Strategy at Philips
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Articles
Reasons to Actively Manage Your Community of Practice Portfolio
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Articles
Next-Generation Communities of Practice: Executive Summary
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Articles
Workforce Planning Gets an Upgrade (Podcast Summary)
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Articles
Who Should Implement the Strategic Workforce Plan?
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Articles
Proven Methods for Assessing Talent Demand and Supply
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Articles
HR Versus the Business: Who Should Create the Strategic Workforce Plan?
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Articles
Even with the Best Strategic Workforce Plans, Change Happens
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Articles
Top Approaches for Closing Talent Gaps
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
