Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Spend Analysis Automation: Current State
Effective spend analysis relies on accurate data from numerous sources. Automation for spend analysis and data cleansing can not only yield more accurate results but also…
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Articles|
What Supports Accurate Spend Analysis
Supply chain organizations are always looking for greater visibility into spending. Spend analysis enables procurement professionals to identify the value of spending with…
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Reports & White Papers|
Emerging Technologies for KM: Artificial Intelligence
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines how…
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Articles|
Total Cost to Acquire Talent
Two trends are putting significant pressure on the cost to acquire talent: 1) scarcity of talent with the latest, most-in-demand skills and 2) competition to provide a…
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Articles|
Talent Acquisition Tune-Up Diagnostic
In a competitive talent market, successfully meeting business objectives requires talent acquisition practices that differentiate your organization from other employers. Yet,…
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Effective customer service helps ensure that your customers are repeat buyers, your brand maintains a good reputation, and the money you invest in customer service is well…
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Infographics|
Talent Acquisition: Snapshot of Top Performance
This infographic provides a snapshot of top performer benchmarks and explores indicators, drivers, and examples of talent acquisition performance. To view more talent…
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Data and Measures|
Product Development Key Benchmarks: Cross-Industry
With data from APQC's Open Standards Benchmarking in product development, this article highlights important product development benchmarks for organizations.Metrics provided…
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Data and Measures|
Product Development Key Benchmarks: Consumer Products/Packaged Goods Industry
Featuring data from APQC's Open Standards Benchmarking in product development, this table highlights product development benchmarks for organizations in the consumer products…
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Data and Measures|
Accounts Payable Key Benchmarks: Government/Military Industry
Prepared using data from APQC’s Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
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Data and Measures|
Accounts Payable Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC's Open Standards Benchmarking in accounts payable survey, this table highlights Accounts Payable and Expense Reimbursement (APER) key performance…
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Data and Measures|
Accounts Payable Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarkingin accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
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Data and Measures|
Accounts Payable Key Benchmarks: Distribution/Transportation Industry
Prepared using data from APQC's Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
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Data and Measures|
Accounts Payable Key Benchmarks: Consumer Products/Packaged Goods Industry
Prepared using data from APQC’s Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…
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Data and Measures|
Accounts Payable Key Benchmarks: Healthcare Industry
Prepared using data from APQC's Open Standards Benchmarking accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…