Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
8 Reasons to Use an Internal Talent Market
Internal talent markets connect employees to job and project opportunities within their current organization. Check out this infographic to learn about the benefits that…
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Data and Measures|
New Product/Service Development Measurement Practices: Regional Comparison
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Data and Measures|
New Product/Service Development Measurement Practices: B2B vs. B2C Comparison
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Data and Measures|
New Product/Service Development Measurement Practices: Revenue Comparison
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Data and Measures|
New Product/Service Development Measurement Practices: Consumer Products/Packaged Goods Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Quality of hire is considered a key measure of recruiting process performance. Yet, due to its subjective nature, quality of hire is difficult to assess. This article answers…
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Reports & White Papers|
Emerging Technologies for Knowledge Management Survey Report
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report explores Knowledge…
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Data visualization is a powerful enhancement to financial and managerial reporting. Done well, data visualization can make complex trends intelligible for non-finance…
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In this article, we review six productivity measures for finance that small organizations can use to measure and track the health of their finance function:total cost to…
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Data and Measures|
Digital and Its Role in Process: Government/Military Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
New Product/Service Development Measurement Practices: Electronics Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Webinars & Videos|
APQC's KM Maturity Levels Defined
Assessing your organization's KM capabilities is key to achieving KM maturity and enhancing the business impact and outcomes. APQC’s Knowledge Management Capability…
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Webinars & Videos|
Why Should You Assess Your KM Program
Assessing your organization's KM capabilities is key to achieving KM maturity and enhancing the business impact and outcomes. APQC’s Knowledge Management Capability…
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Data and Measures|
Digital and Its Role in Process: Petroleum/Chemical Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Pharmaceutical Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…